Mobile Messaging Platform
Mobile Response is a messaging toolkit for connecting people and devices. Reach out to your customers, employees and stakeholders with personalised one-to-one communications.
Integrate your systems and create a seamless mobile dialogue. Client satisfaction surveys, engage field employees, build customer loyalty, confirm transactions.
The Mobile Response solution provides a multichannel/platform approach to end user mobile communication. Depending of the end customer device registered Mobile Response can select the most appropriate messaging format to communicate and deliver messaging in a number of ways.
• Send push app messaging to an integrated Instant Messaging (IM) app inbox
• Send meta data to the IM app to be created as an offline form or survey
• Send interactive mobile web content messages (forms or surveys)
• Send SMS, MMS and e-mail